Terms & Conditions

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1. Acceptance of Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “Customer”, “Client”, or “you”) and AWUSYS (“Ashis Web Utilities”, “Company”, “we”, “us”, or “our”), regarding your access to and use of awusys.com, including all associated subdomains, digital goods, e-books, consulting services, and custom software solutions.

By accessing the website, placing an order, downloading digital material, or entering into a project engagement with AWUSYS, you confirm that you are at least 18 years old (or the legal age of majority in your jurisdiction) and agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue using our services immediately.

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2. Intellectual Property & Copyright

All content published or displayed on this website — including, but not limited to, the AWUSYS brand name, logo, trade dress, website layout, graphics, user interface designs, custom icons, typography, e-books, software source code, documentation, and technical articles — is the exclusive property of AWUSYS or its licensors and is protected under the Indian Copyright Act, 1957, Trade Marks Act, 1999, and applicable international copyright conventions.

• You may not reproduce, duplicate, copy, modify, distribute, publish, transmit, or reverse-engineer any portion of the website or our digital publications without prior express written consent from AWUSYS.
• Client deliverables and custom work are transferred to the client upon full receipt of contracted payments, subject to the terms of the applicable client project agreement.

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3. Digital Products & E-Book Purchases

AWUSYS produces and sells proprietary digital educational products, technical e-books, software components, and developer toolkits. When you complete an order for a digital product:

• License Grant: You are granted a limited, non-exclusive, non-transferable, revocable single-user license to download, read, and utilize the material for your personal education or internal professional reference.
• Strict Restrictions: You shall not re-sell, sublicense, publicly share, redistribute, broadcast, or upload our digital files to public servers, torrents, file-sharing networks, or AI model training repositories.
• Delivery: Digital products are delivered electronically via instant download links provided on the order completion screen and dispatched to the email address entered during checkout.

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4. Billing, Pricing & Payments

All prices listed on the website are quoted in Indian Rupees (₹ / INR) unless specifically indicated otherwise. We reserve the right to modify prices for digital goods or services at any time without prior notice; however, price changes will not apply to orders already successfully paid and confirmed.

• Payment Gateways: Payments for e-books and online invoices are processed via secure third-party gateways (including Razorpay, UPI, RuPay, Visa, Mastercard, NetBanking, and authorized digital wallets).
• Customer Accuracy: You agree to provide current, complete, and accurate purchase and account information for all transactions made through our website.
• Taxes: Any statutory taxes or processing fees (if applicable) will be clearly displayed during checkout or itemized on your official tax invoice.

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5. Cancellation & Refund Policy

We provide the following exceptions and assurances:

• Delivery Failure Guarantee: If a payment transaction succeeds but you encounter a technical failure preventing you from accessing or receiving your download link within 24 hours, contact us with your payment transaction ID. If our engineering team cannot resolve the delivery issue, we will issue a 100% full refund to your original payment source.
• Duplicate Transactions: In the event of an accidental double debit due to a payment gateway timeout, the duplicate charge will be verified and refunded within 5 to 7 business days.
• Custom Client Engagements: Cancellation and milestone payments for bespoke web development, sprint connects, or retainer contracts are governed by individual client contracts (SOW/MSA). Advance booking retainers are non-refundable once development or discovery work has commenced.

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6. Custom Client Engagements & Consulting

For tailored software solutions, web applications, CMS dashboard development, or Sprint Connect sessions:

• Proposals & Quotations: Specific deliverables, milestone schedules, payment stages, warranty periods, and server environments are detailed in individual written proposals or agreements. In the event of any conflict between this page and a signed client contract, the signed contract shall prevail.
• Client Responsibilities: Clients agree to supply required content, credentials, API keys, and feedback in a timely manner. Delays caused by pending client approvals may extend project delivery timelines.
• Acceptance & Handover: Upon completion of milestones, the client will have an agreed review period (typically 7–14 days) to test deliverables. Formal sign-off and deployment follow receipt of final agreed payments.

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7. User Conduct & Prohibited Activities

When using this website, you agree not to engage in any of the following prohibited behaviors:

• Attempting to probe, scan, or test the vulnerability of the system, network, or server authentication measures.
• Transmitting malicious software, worms, viruses, Trojan horses, or any harmful executable code.
• Submitting forged, fraudulent, or stolen financial credentials during checkout.
• Abusing or spamming our inquiry forms, newsletter subscription endpoints, or job application file uploads.
• Automated web scraping, data harvesting, or automated querying without prior authorization.

Violations of system security or terms of service may result in immediate termination of access, revocation of digital licenses, and potential civil or criminal proceedings.

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8. Disclaimer of Warranties

This website, along with its content, e-books, code examples, and digital materials, is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

AWUSYS makes no warranty that the website will meet your exact requirements, operate without interruption, be timely, secure, or completely error-free. While we take pride in code quality and testing, you assume full responsibility for your implementation of technical patterns, code samples, or recommendations obtained from our e-books or tutorials.

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9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall AWUSYS, its founders, employees, affiliates, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, revenue, data, goodwill, or business interruption — arising out of or in connection with your use of this website, purchases, or reliance on information provided.

In any event, the total aggregate liability of AWUSYS for any claims relating to these Terms or any product/service purchased through our website shall be limited strictly to the actual amount paid by you for the specific product or service giving rise to the claim during the thirty (30) days preceding the claim.

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10. Governing Law & Dispute Resolution

These Terms, your use of the website, and all commercial contracts entered into with AWUSYS shall be governed by and construed in accordance with the laws of the Republic of India, without regard to conflict of law principles.

Any dispute, controversy, claim, or legal proceeding arising out of or relating to these Terms or the breach thereof shall be resolved through good-faith mutual negotiations. If unresolved, it shall be submitted to the exclusive jurisdiction of the competent courts located in Bhubaneswar, Odisha, India.

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11. Modifications & Legal Inquiries

We reserve the right to revise or update these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” timestamp. Continued use of our website or services following revisions constitutes your acceptance of the updated terms.

For questions, legal notices, or inquiries regarding these Terms and Conditions: