// legal & compliance
Privacy Policy
Privacy Principles at a Glance
At AWUSYS (Ashis Web Utilities), we respect your personal data and digital privacy. Here is a concise overview of how your information is handled and safeguarded:
We never sell, lease, or distribute your personal details to third-party marketing brokers.
Transactions are processed via secure gateways. We never store payment card or UPI credentials.
Data is strictly utilized for digital product delivery, contract fulfillment, and customer inquiries.
Access, update, or request permanent deletion of your stored records at any time upon notice.
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1. Scope & Overview
This Privacy Policy describes how AWUSYS (“Ashis Web Utilities”, “we”, “us”, or “our”) collects, uses, stores, and protects information when you access our website (awusys.com), purchase digital products (including e-books and software utilities), submit project inquiries, apply for job positions, or subscribe to our communications.
By accessing or using our website and services, you acknowledge that you have read and understood the practices described herein. This policy adheres to the provisions of the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 (DPDPA) of India, and internationally accepted fair data processing principles.
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2. Information We Collect
We collect personal information that you voluntarily provide to us, as well as technical data automatically generated through your interaction with our website:
- Digital Product Purchases (E-Books & Store): When you purchase or download digital products, we collect your full name, email address (for delivering secure download links and order receipts), phone number, and transaction identifiers generated by payment processors.
- Client & Contact Inquiries: When you request a project quote, fill out our contact form, or schedule a sprint consultation, we collect your name, email address, phone number, company/organization name, and project requirements.
- Newsletter Subscriptions: If you subscribe to our tech updates or newsletter, we store your email address along with subscription timestamps.
- Careers & Job Applications: When you apply for positions at AWUSYS, we collect your full name, contact information, cover letter, and uploaded curriculum vitae (CV/resume in PDF format), containing your educational background and employment history.
- Automatically Collected Technical Data: When you browse our site, our web servers log your Internet Protocol (IP) address, browser user-agent, operating system, referring URLs, request timestamps, and error diagnostics for cybersecurity, anti-abuse, and rate-limiting purposes.
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3. How We Use Your Information
We process your personal data only for specific, legitimate, and lawful business purposes:
- To fulfill digital purchases, generate encrypted download links, and confirm order transactions.
- To respond to your inquiries, schedule project consultations, and draft service proposals or statements of work.
- To evaluate job candidates, conduct background assessments, and contact applicants regarding employment opportunities.
- To transmit non-marketing transactional notifications, security alerts, and system notices.
- To distribute periodic newsletters or software release announcements (only where you have explicitly opted in, with one-click unsubscribe available).
- To maintain website reliability, detect fraudulent transactions, and prevent cross-site security threats or malicious intrusions.
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4. Payment Security & Processing
All commercial transactions conducted through AWUSYS (such as e-book orders or consulting deposits) are routed through certified, bank-grade third-party payment gateways (e.g., Razorpay, supporting UPI, NetBanking, RuPay, Visa, Mastercard, and digital wallets).
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7. Data Security & Storage
AWUSYS implements industry-standard technical and organizational measures to protect personal data against unauthorized access, destruction, loss, alteration, or misuse:
- Transport Encryption: All communications between your browser and our servers are encrypted via modern Transport Layer Security (TLS 1.2/1.3 / HTTPS).
- Access Control: Administrative access to order records, database tables, and uploaded applicant CVs is restricted via authenticated, role-based controls.
- Server Hardening: Regular patch management, sanitized database parameterization (PDO prepared statements), and strict file-system upload restrictions.
While we apply rigorous security best practices, no transmission method over the Internet is 100% immune to vulnerabilities. Users are encouraged to take standard precautions when transmitting sensitive information online.
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8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes set out in this Privacy Policy:
- Financial & Order Records: Kept for a minimum of 7 years to satisfy statutory accounting, taxation, and audit requirements under Indian commercial law.
- Job Applications: Candidate resumes and notes are retained for up to 12 months for prospective recruitment matching, after which files are safely purged unless active employment is initiated.
- Contact Enquiries: Retained until the conversation or project negotiation concludes, or until deletion is requested.
- Newsletter Emails: Maintained until you choose to unsubscribe.
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9. Your Privacy Rights (DPDPA & GDPR)
Subject to applicable statutory provisions under the Digital Personal Data Protection Act, 2023 and international regulations, you are entitled to the following rights:
- Right to Access: Request a confirmation and summary of the personal data we maintain concerning you.
- Right to Rectification: Request correction of inaccurate, incomplete, or outdated personal details.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal records where ongoing retention is not required by statutory laws or pending contracts.
- Right to Withdraw Consent: Opt out of marketing newsletters or non-essential communications at any time.
To exercise any of these rights, send a written request to info@awusys.com with the subject line “Privacy Data Request”. We will review and respond to verified inquiries within 30 days.
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10. Grievance Redressal & Contact Information
In accordance with the Information Technology Act, 2000 and the DPDPA, 2023, if you have any questions, feedback, or grievances regarding our privacy practices, please contact our designated Grievance Officer: